OpenSkies Concierge

British Airways’ “new” sub-airline, OpenSkies, has announced a concierge service that “contacts you within 24 hours of booking your ticket” to see if there’s anything they can help you with (sell you) in either New York or Paris. Nice differentiation, but really useful? Maybe they need some extra excitement, since they were originally going to be an “all business class” airline and now they’re just a typical three-cabin airline – “Economy, Prem+, Biz.”